17 low data
H
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
Wells Park
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsStudent HousingTownhome & Garden-Style Communities
- Location
- Tech Ridge, Pflugerville
- Services
- Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
- Reviews
- 246
- Ranking
- #106 in Luxury Apartments
- Best for
- Active renters who value quick maintenance response and community amenities, especially pet owners.
Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.
What we found
Staff members like Mayani and Karla earn consistent praise for friendliness, responsiveness, and going above and beyond during tours and lease renewals. Maintenance responds quickly, the complex feels clean and quiet, and amenities (gym, pool, dog wash station) draw approval.
However, recent reviews highlight serious administrative failures since a management takeover. Prospective tenants cannot reach the leasing office despite repeated calls and the listed phone line being disconnected. Former residents report security deposits unreturned three months after move-out, inaccurate rental history reporting that damaged credit and cost application fees, and billing errors compounded by unresponsive staff. Reviewers warn that internal account issues have become tenant problems, with no clear timelines or proactive resolution.
Praised for
- responsive maintenance team
- friendly, knowledgeable staff (especially Mayani and Karla)
- clean, well-maintained complex
- strong amenities (gym, pool, dog wash)
- safe, quiet community
Watch-outs
- unresponsive leasing office, disconnected phone number
- months-long security deposit delays after management change
- mishandled move-out billing and rental history reporting
- lack of accountability during management transition
responsive-managementfriendly-staffwell-maintainedquiet-communitygreat-amenitiesunresponsive-maintenanceslow-maintenance
Best for: Active renters who value quick maintenance response and community amenities, especially pet owners.
Think twice if: Potential move-out delays with your deposit or billing; contact leasing directly in advance, avoid the listed phone number, and document your lease terms in writing.
What this place gets right
- Responsive maintenance team
- Friendly leasing staff (Mayani, Karla praised by name)
- Clean, quiet, safe community
- Strong amenities for pet owners
Before you tour or apply
- Mayani (Assistant Property Manager) praised for lease renewals, tours, and responsiveness
- Karla (Manager) noted for welcoming tours and community knowledge
- Maintenance responds same-day or next-day
- Dog wash station available on property
- Avenue 5 Property Management took over; new management team visible in recent positive reviews, but move-out and billing processes still experiencing delays from prior management
Resident ratings
- Pet-Friendly Apartments
- Dog wash station and pet amenities praised; no complaints about pet policies
- Affordable & Section 8 Housing
- No review mentions of affordability or Section 8 acceptance
- Student Housing
- No review mentions of student discounts, utilities, or student-specific services
- Luxury Apartments
- Units described as spacious, clean, and nice; amenities (gym, pool) support premium positioning
- Townhome & Garden-Style Communities
- No review mentions of townhomes or garden-style layouts
How it stacks up
- Rated 4.3 against a 4.01 average across the 780 luxury apartments businesses listed here.
- Has more Google reviews than 81% of the businesses in this directory.
How we scored this
How We Score Star rating 52
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Breaking down the ratings
5
192
4
14
3
4
2
5
1
31
FAQ
- How quickly does maintenance respond to repair requests?
- Same-day or next-day response is typical, according to recent resident reviews.
- What amenities does Wells Park offer?
- Gym, pool, and dog wash station. The complex is quiet, safe, and in Tech Ridge near North Austin.
- Is there a pet policy?
- Yes; the community features a dog wash station and is described as pet-friendly in reviews.
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