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Urban Oaks Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 149 Google reviews · How we rank ›

4.0(149) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 Housing
Urban Oaks Apartments
Service
Affordable & Section 8 Housing
Reviews
149

What we found

Many residents praise the staff by name-Beverly, Yolanda, Evelyn, Jose, Oscar, and others-for friendly service and quick maintenance. Yet complaints about late-night noise and management's inaction recur starkly: one long-term resident reported their children waking crying from upstairs disturbances and feeling retaliation when escalating. The wide split (64% five-star, 23% one/two-star) suggests reliable day-to-day operations mask harder conflicts around neighbor disputes and complaint follow-up.

Praised for
  • friendly and responsive office staff
  • fast maintenance response
  • quiet community
  • good value for cost
Watch-outs
  • noisy neighbors and insufficient enforcement
  • unresponsive to escalated complaints
  • unclear or inconsistent enforcement of rules
  • safety concerns not addressed
friendly-staffresponsive-managementquiet-communitygood-valuenoisy-neighborsunresponsive-maintenancesafe-secure
Best for: budget-conscious renters who value staff attentiveness and quiet grounds
Think twice if: neighbors causing disturbance; management has not reliably escalated or enforced neighbor disputes

What this place gets right

  • named, long-serving staff known for friendliness
  • rapid maintenance response
  • affordable pricing
  • quiet common areas

Before you tour or apply

  • Named staff: Beverly, Yolanda, Evelyn (office); Jose, Oscar, Regal, Asa (maintenance)
  • Emergency maintenance available
  • Pet spa on-site
  • Paid parking lot
  • Swimming pool
  • Fitness center
  • Outdoor kitchen with BBQ grills
  • Dog park

Resident ratings

Affordable & Section 8 Housing
Staff praised for friendliness and quick response; yet neighbor noise and slow escalation of safety complaints create a split experience.

How it stacks up

  • Rated 4 against a 3.93 average across the 213 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 54% of the businesses in this directory.

What keeps coming up

helpful stafflow income housingthorough staffemergency maintenancequietefficiencytimely mannersecurityapplication processcleanliness

How we scored this

How We Score
Star rating 33
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
96
4
14
3
5
2
10
1
24

FAQ

How fast does maintenance respond?
Multiple reviewers report maintenance 'gets everything done asap' and 'respond to tenants needs immediately.'
Are there dog amenities?
Yes; the complex has a dog park and pet spa on-site.
Is it safe to live here?
Reviewers note quiet, cozy grounds and security on staff, but one long-term resident raised concerns about gang activity, drive-by shootings, and management's response to neighbor disputes involving weapons threats.

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Last updated 2026-07-17