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The Verandah Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 235 Google reviews · How we rank ›

3.0(235) 59 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
The Verandah Apartments
Location
Four Points, Austin
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
235
Best for
Pet owners seeking quiet, spacious layouts with responsive maintenance staff and amenity-rich community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Many residents enjoy the quiet, spacious layouts and praise individual staff members like Alan and Matt for swift maintenance. The property has pools, a bark park, and fitness center that draw interest.

However, persistent problems emerge: vehicle break-ins and vandalism occur without security camera coverage, water bills swing wildly with no resolution offered, management avoids addressing root concerns, and a mandatory pet-monitoring app frustrates renters. Long-term residents cite difficulty getting answers.

Praised for
  • helpful staff (Matt, Chelsea, Alan, Kayla mentioned by name)
  • peaceful and spacious apartments
  • responsive maintenance and repairs
  • nice amenities (pools, fitness center, bark park)
Watch-outs
  • no security cameras despite theft and vandalism
  • management unresponsive or difficult to work with
  • mandatory Fetch service residents don't want
  • parking issues
  • inconsistent water billing and poor follow-up
responsive-managementwell-maintainedgreat-amenitiesparking-issuesfriendly-staffsafe-securepackage-theft
Best for: Pet owners seeking quiet, spacious layouts with responsive maintenance staff and amenity-rich community.
Think twice if: Concerned about vehicle security (no cameras documented) or need transparent billing and management responsiveness before committing.

What this place gets right

  • Individual staff members (Alan, Matt, Chelsea, Kayla) known for efficiency and personal service
  • Peaceful, spacious units with quiet community feel
  • Full amenity set including dual pools, bark park, and sand volleyball
  • Quick maintenance response for work orders

Before you tour or apply

  • Named staff: Alan Beckham (maintenance), Matt (leasing), Chelsea (tours), Kayla (leasing)
  • Mandatory Fetch pet-monitoring app required of residents
  • Water billing inconsistencies reported ($35 to $160 monthly for single occupant)
  • Recent security concerns: car break-ins and tire vandalism with no surveillance video available
  • Dual pool systems plus bark park and sand volleyball

Resident ratings

Pet-Friendly Apartments
Bark park praised; mandatory Fetch app criticized as forced cost
Luxury Apartments
Spacious units and amenities liked; management communication and billing problems cited

How it stacks up

  • Rated 3 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

What keeps coming up

helpful staffpoolhuge patiofloor plansgolf cart ridespacious apartmentsdog parkviewstowingsafety

How we scored this

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Breaking down the ratings

5
96
4
20
3
9
2
13
1
97

FAQ

Are there dogs amenities?
Yes, the property has a bark park and allows pets. A Fetch pet-monitoring app is mandatory for residents.
What is the lease discount?
Up to 10 weeks free on 12-13 month leases for select units.
Does the property have security cameras?
Residents report no surveillance cameras on the property as of recent incidents. Vehicle theft and vandalism have occurred without recorded footage.

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Last updated 2026-09-08