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The Brodie

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 300 Google reviews · How we rank ›

4.3(300) 73 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Brodie
Service
Pet-Friendly Apartments
Reviews
300

What we found

Staff like Jesus, Andrew, Ervin, and Yulissa earn consistent praise for personal attention and kindness during tours and move-ins. Maintenance can be fast and thorough when responsive. But renewal pricing punishes long-term residents while offering new tenants deep discounts and free months, and phone calls go unreturned. Some units arrive with mold, roaches, or broken appliances; valet trash service is unreliable, leaving walkways filthy and attracting rodents. The dog park and amenities are real draws, and newer residents or those lucky with quick leasing interactions often love it.

The inconsistency is stark: some residents call it a gem after three years, others flee within one. Common threads across complaints are management's seeming focus on maximizing revenue over resident care, with leasing staff shifting between generous and evasive depending on your timing and which agent you meet.

Recent shift: A shift toward stricter, revenue-focused management appears in recent complaints (past 10 months): new pricing disparities, reduced responsiveness, and common-area neglect contrast with warm leasing experiences from the same period, suggesting either inconsistent staff performance or deliberate policy changes not reflected in leasing team tone.

Praised for
  • friendly, named leasing staff
  • fast, professional maintenance
  • clean units and amenities
  • dog park and pet services
Watch-outs
  • rent hikes on renewals vs new leases
  • mold, roaches, maintenance delays
  • poor phone/email responsiveness
  • dirty common areas and trash management
responsive-managementpoor-communicationfriendly-staffslow-maintenancepest-problemsunresponsive-maintenancesafe-securewell-maintained
Best for: Pet owners drawn to the dog park who secure lease deals early or renew without plans to stay long-term.
Think twice if: You are renewing after your first lease or calling for maintenance; expect to pay more on renewal than new move-ins, and plan backup ways to reach the office.

What this place gets right

  • named leasing agents (Jesus, Andrew, Yulissa, Ervin) praised for personal service
  • dog park and dog wash station
  • fast maintenance when reached
  • clean, spacious units and scenic grounds

Before you tour or apply

  • Named leasing staff praised: Jesus, Andrew, Yulissa, Ervin, Irving (sometimes just listed as Irving), Brie (manager)
  • Maintenance tech from Mill Creek noted for thorough, respectful service
  • Dog park and dog wash station available
  • Valet trash service criticized for late or missed pickups, attracting rodents
  • New residents get 6-8 weeks free while existing renters face steeper renewal rates
  • Mold and roaches reported in some units; broken appliances and doors on move-in in some cases
  • Phone and email responsiveness cited as poor across multiple reviews
  • Walkways reported as dirty, inadequately pressure-washed, with trash overflow

Resident ratings

Pet-Friendly Apartments
Dog park and dog wash station are strong attractions; reviewers with pets praise these amenities.

How it stacks up

  • Rated 4.3 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

What keeps coming up

dog parkhelpful staffdog wash stationhot tubleasing office staffkind staffvalet trashfloor plansapartment sizenew management

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
226
4
21
3
4
2
8
1
41

FAQ

Do you have a dog park?
Yes. The Brodie has a dog park and dog wash station on site.
What is the phone responsiveness like when calling with questions or maintenance issues?
Multiple reviewers report difficulty reaching staff by phone and email, sometimes having to visit the office in person and wait 10-20 minutes.
Why is my renewal lease price so much higher than what new residents are paying?
Reviewers report that The Brodie routinely offers new residents 6-8 weeks free and lower rates than existing residents pay to renew, a pricing practice several long-term residents cited as unfair.
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Last updated 2026-07-17