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The Brodie

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 303 Google reviews · How we rank ›

4.3(303) 77 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Brodie
Location
Brodie Lane, Austin
Service
Pet-Friendly Apartments
Reviews
303
Ranking
#39 in Pet-Friendly Apartments
Best for
Dog owners seeking personal attention and amenities from the leasing office staff.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Staff at The Brodie earn consistent praise for warmth and willingness to help, particularly the leasing team during move-in and the maintenance crew tackling requests with genuine care. The pet amenities (dog park, dog wash station) and updated common areas draw dog owners and young professionals, though aging infrastructure occasionally shows through in pest issues, uneven maintenance response times, and communication gaps when calling the office.

What keeps scores high is hands-on service: named staff like Jesus, Andrew, Yulissa, and Ervin know residents by name and follow through on problems. Yet real frustrations surface in valet trash complaints, security lapses after break-ins, and pricing that penalizes long-term renters while discounting newcomers. The location in South Austin remains a genuine asset.

Praised for
  • friendly and responsive leasing staff
  • quick and thorough maintenance team
  • dog-friendly amenities and layout
  • clean, well-maintained units
  • good location and walkability
Watch-outs
  • unresponsive phone lines and emails
  • older building with maintenance gaps
  • valet trash service issues and cleanliness concerns
  • security and break-in incidents
  • lease renewal pricing unfair to existing renters
responsive-managementfriendly-staffwell-maintainedsafe-secureclean-common-areas
Best for: Dog owners seeking personal attention and amenities from the leasing office staff.
Think twice if: Call ahead or visit in person; phone lines and emails often go unanswered. Break-ins have occurred; first-floor units may face pest and humidity issues.

What this place gets right

  • Named leasing staff who prioritize move-in experience
  • Dog park and dog wash station on site
  • Responsive maintenance team (when reached)
  • Walking trails and resident community events

Before you tour or apply

  • Named leasing staff: Jesus, Andrew, Yulissa, Ervin provide personal move-in guidance
  • Named maintenance crew: Osvaldo, Daunte, Xavier handle requests
  • Dog park and dog wash station available
  • Maintenance response times range from 2 hours to 3 weeks depending on issue type
  • Valet trash service required, though residents report inconsistent pickup
  • Recent security incidents including car theft and break-ins reported

Resident ratings

Pet-Friendly Apartments
Dog park and dog wash station praised; amenities draw pet owners seeking community.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

What keeps coming up

friendly dogshelpful staffdog parkhot tubdog wash stationleasing office staffkind staffvalet trashapartment sizepool

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
228
4
21
3
4
2
9
1
41

FAQ

Do they have a dog park?
Yes, a dog park is on site along with a dog wash station.
How fast is maintenance?
Response times vary: minor issues like door handles responded to in 2 hours, but broken appliances (like dryers) can take 3 weeks. Multiple calls sometimes needed for the same issue.
Can I talk to someone in the office by phone?
Phone lines are often hard to reach; reviewers recommend visiting the leasing office in person or booking a tour online. Wait time in office is typically 10-20 minutes.
Request a quote

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Last updated 2026-09-08