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The Amethyst

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 186 Google reviews · How we rank ›

3.0(186) 57 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Amethyst
Location
Scofield Farms, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
186
Best for
Visitors comfortable with an older complex and tolerant of maintenance and resident quality variability; those prioritizing price and amenities over predictable upkeep.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

The Amethyst draws strong praise for touring experience and maintenance crew friendliness, but residents report severe maintenance failures: repeated water intrusion, black mold, and pest infestations going unrepaired for weeks or months. Parking is chronically tight, utility fees have climbed significantly, and noise from uncontrolled pets and loud neighbors disrupts quiet hours enforcement. Updated units are considered good value; older units leak and require inspection before move-in. Management responsiveness has declined noticeably in recent years.

Praised for
  • friendly and helpful touring staff
  • quality maintenance crew responsiveness
  • good value for updated units
  • well-equipped amenities (tennis court, pool, fitness center)
Watch-outs
  • chronic water leaks and black mold
  • slow or ignored maintenance requests
  • uncontrolled pet noise and barking
  • overcharging and rising utility bills
  • inadequate pest control and roaches
  • parking shortages and narrow spaces
  • theft and vehicle break-ins
  • weak security and gate malfunctions
responsive-managementunresponsive-maintenanceslow-maintenancepest-problemsparking-issuesnoisy-neighborspackage-theftwell-maintained
Best for: Visitors comfortable with an older complex and tolerant of maintenance and resident quality variability; those prioritizing price and amenities over predictable upkeep.
Think twice if: You need reliable emergency maintenance response, live with pets (noise complaints are common), value parking availability, or cannot tolerate water damage and mold risk.

What this place gets right

  • skilled leasing and maintenance staff when available
  • resort amenities (private lit tennis court, pool, fitness center)
  • competitive pricing on updated units

Before you tour or apply

  • Noah praised for thorough property tours and answering prospective resident questions
  • Randi and Joel recognized by multi-year residents as consistently professional managers
  • Tennis court praised as best in Austin, lit, private, but attracts public use and compounds parking strain
  • Updated units command premium pricing; older units leak and have significant mold issues
  • One resident experienced AC leak for 2.5 weeks, black mold growth, and no management follow-up on water damage remediation
  • Washing machine repair delayed 45 days after tenant payment
  • Water bills reportedly increased from $45 to $70 monthly; utility overcharging complaint repeated
  • Pest control failures documented: ants in unit day of move-in, roaches reported across complex

Resident ratings

Luxury Apartments
Updated units offer good value and appealing layouts; older units suffer chronic water intrusion, mold, and deferred maintenance.
Pet-Friendly Apartments
Complex welcomes pets but enforcement of noise policies is weak; residents report constant uncontrolled barking day and night.

How it stacks up

  • Rated 3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What keeps coming up

tennis courtapartment ageoverchargingproperty tourresident carewelcoming atmospherequietnesskind stafftowedmold

How we scored this

How We Score
Star rating 0
Review volume 99
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Breaking down the ratings

5
70
4
15
3
15
2
20
1
66

FAQ

Are the older units different from the renovated ones?
Yes. Updated units are priced higher and are in good condition. Older units are cheaper but reviewers report they leak water in closets, bathrooms, and around water heaters, and often develop black mold. Inspect all plumbing before move-in.
How quickly does maintenance respond?
Maintenance crews are praised as helpful and punctual when they arrive, but major requests (AC leaks, washing machine repairs) have been delayed weeks or months, and follow-up on water damage remediation has been poor.
Is the tennis court available to residents only?
The private lit tennis court is available to residents but is very popular. Non-residents and the public also use it, which contributes to parking strain.

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Last updated 2026-09-08