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Stonecreek Ranch

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 130 Google reviews · How we rank ›

4.1(130) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly Apartments
Stonecreek Ranch
Service
Pet-Friendly Apartments
Reviews
130

What we found

Long-term residents and newcomers both praise Stonecreek Ranch for staff who greet residents by name, fix maintenance issues within hours, and make the leasing process fast. The community feels quiet and secure despite proximity to I-35, with regular Taco Fridays and social events that build genuine connection.

Standout staff include Marvin in leasing, Julio in maintenance, and Kelsie, who once recovered a towed car without cost. The property is smaller and tree-shaded compared to large complexes, with a resort pool, dog park, and regular amenities upkeep. One recent one-star review provides no detail.

Praised for
  • responsive and attentive staff by name
  • quick maintenance and repairs
  • quiet, clean, and safe community
  • strong sense of community and events
  • affordable for South Austin location
Watch-outs
  • limited and vague complaint data
responsive-managementfriendly-staffwell-maintainedquiet-communityclean-common-areasgood-valuesafe-secure
Best for: Families and graduate students seeking a quiet, well-maintained pet-friendly community with responsive staff.
Think twice if: Location near I-35 may bring unexpected foot traffic and noise despite overall quiet reputation; rent increases were cited as a concern by one long-term resident.

What this place gets right

  • named responsive staff (Marvin, Julio, Kelsie)
  • maintenance issues resolved within hours
  • smaller, tree-shaded community feel
  • regular resident events and Taco Fridays

Before you tour or apply

  • Marvin (property manager/leasing): praised for speed and friendliness in approvals and lease handling
  • Julio (maintenance lead): known for rapid response to requests and property upgrades like fence lighting and AT&T fiber installation
  • Kelsie (leasing staff): recovered a wrongfully towed resident car without cost
  • Maintenance team responds to requests within 24 hours
  • Resident Fridays feature free food and social events
  • Power washing of hallways and routine landscaping mentioned
  • AT&T fiber optic recently installed to all units
  • Gates and security lighting regularly maintained and upgraded

Resident ratings

Pet-Friendly Apartments
Dog park regularly mentioned as amenity; no specific complaints about pet policies or dog-related issues in reviews.

How it stacks up

  • Rated 4.1 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

What keeps coming up

helpful staffrespectful staffchill vibeclean communitysafe complexquiet communityapartment huntingpet friendlycleanlinessleasing office

How we scored this

How We Score
Star rating 39
Review volume 92
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30

Rating breakdown

5
90
4
9
3
6
2
4
1
21

FAQ

How quickly does maintenance respond?
Residents report requests are handled within 24 hours, often the same day.
Are there community events?
Yes. The complex hosts Taco Fridays with free food, resident socials, prize drawings, and regular resident gatherings.
Is there a dog park?
Yes. The property has an on-site dog park.
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Staff members like Hunter and Mariela earn consistent praise for patient, helpful service during tours and office visits. However, the complex struggles with maintenance backlogs: tenants report wasp nests left unaddressed, squirrels in roofs for weeks, bathroom exhaust and air filters not serviced for over a year, and breezeways routinely dirty. Security concerns run deep: gates stay broken open despite gated-community claims, cars are keyed and stolen repeatedly, and package lockers malfunction regularly. Management operates without a leasing office on-site, forcing residents to drive elsewhere for help. Responses to problems cite "company policy" rather than case-by-case fairness. Rent increases have jumped over $500 annually. Some reviews allege fake five-star posts, though a core of reliable staff (Hunter Taylor, Mariela Moreno-Rivera, Edgar) consistently deliver genuine service to renters and prospects alike.

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Last updated 2026-07-17