
Still Waters
Maintenance and leasing staff earn consistent praise for speed, friendliness, and going above and beyond. Miguel Cuevas, Miguel Soto, Junior, and Lizzy are named repeatedly for quick turnarounds and genuine care. Pools and grounds appeal to long-term renters who value the location near Southpark Meadows. However, serious complaints stack up: mold in units on move-in, security gaps (unlocked doors, car thefts despite guards), German cockroaches and mosquitoes, inconsistent policy enforcement, surprise move-out charges for pre-existing issues, and slow or dismissive responses to formal complaints. Management shifts support suddenly and unpredictably.

