Still Waters
Maintenance and leasing staff, particularly Miguel Cuevas, Miguel Soto, Junior, Lizzy, and Elizabeth, consistently deliver friendly and quick service, with residents praising responsive request handling and the resort-style pools. However, significant structural issues undermine the luxury positioning: multiple residents report mold in units upon move-in, German cockroaches, mosquito breeding grounds, and cars stolen or broken into with minimal security response. Management has also been criticized for shifting policies and support without warning, late responses to serious safety concerns, and dismissive handling of disputes over charges. Staff turnover and inconsistent standards appear to create frustration even among long-term residents. While the location near shopping, the pool courtyards, and well-maintained grounds appeal to those seeking leisure amenities, prospective residents should document everything in writing and verify pest control and structural maintenance thoroughly, especially in Building 1.
