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Penthouse Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 23 Google reviews · How we rank ›

3.7(23) 58 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Penthouse Apartments
Service
Luxury Apartments
Reviews
23

What we found

Penthouse scores well for location and staff kindness, with residents consistently praising quick maintenance fixes and the friendly office team. Older infrastructure and inconsistent management practices drag the experience down: water damage goes unaddressed, pest control falls through, and tenants report poor communication during leasing and work order delays.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick maintenance response
  • location near campus and downtown
  • kind and approachable staff
  • older units kept clean and functional
Watch-outs
  • slow work order completion
  • poor communication and leasing process
  • aging building systems and high utility bills
  • pest control and maintenance follow-up issues
responsive-managementpoor-communicationfriendly-staffslow-maintenance
Best for: students and budget-conscious renters seeking walkable neighborhood near campus
Think twice if: building age causes high summer cooling bills; expect delayed maintenance follow-up and leasing office contact delays

What this place gets right

  • near UT and Walker's Paradise
  • assigned parking spots
  • staff go out of their way to help

Before you tour or apply

  • Toni noted for smooth move-in process
  • Lalo (maintenance) praised for responsiveness and kindness
  • Some units cleaned thoroughly before move-in despite age
  • 1-month move-in delays observed for large maintenance work
  • Water damage left unaddressed in some units
  • Pest control coordination gaps noted

Resident ratings

Luxury Apartments
Older units kept visibly clean and functional; renovation hit-or-miss across the complex

How it stacks up

  • Rated 3.7 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

What keeps coming up

kind stafflocationrenovatedleaseofficeteammaintenancemanagement

How we scored this

How We Score
Star rating 24
Review volume 60
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Rating breakdown

5
13
4
0
3
4
2
1
1
5

FAQ

Is there onsite parking?
Yes, assigned parking spots, which guarantees a spot but can result in towing if you park incorrectly.
Can I bring pets?
Yes, pets are welcome. The business attributes include welcomes dogs.
What is the move-in promotion?
Their website advertises 1 month free on a 12-month lease.
Request a quote

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Last updated 2026-07-17