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Penthouse Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 23 Google reviews · How we rank ›

3.7(23) 58 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingPet-Friendly Apartments
Penthouse Apartments
Location
North Side, Austin
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
23
Best for
students and budget-conscious renters seeking walkable neighborhood near campus

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Penthouse scores well for location and staff kindness, with residents consistently praising quick maintenance fixes and the friendly office team. Older infrastructure and inconsistent management practices drag the experience down: water damage goes unaddressed, pest control falls through, and tenants report poor communication during leasing and work order delays.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • quick maintenance response
  • location near campus and downtown
  • kind and approachable staff
  • older units kept clean and functional
Watch-outs
  • slow work order completion
  • poor communication and leasing process
  • aging building systems and high utility bills
  • pest control and maintenance follow-up issues
responsive-managementpoor-communicationfriendly-staffslow-maintenance
Best for: students and budget-conscious renters seeking walkable neighborhood near campus
Think twice if: building age causes high summer cooling bills; expect delayed maintenance follow-up and leasing office contact delays

What this place gets right

  • near UT and Walker's Paradise
  • assigned parking spots
  • staff go out of their way to help

Before you tour or apply

  • Toni noted for smooth move-in process
  • Lalo (maintenance) praised for responsiveness and kindness
  • Some units cleaned thoroughly before move-in despite age
  • 1-month move-in delays observed for large maintenance work
  • Water damage left unaddressed in some units
  • Pest control coordination gaps noted

Resident ratings

Luxury Apartments
Older units kept visibly clean and functional; renovation hit-or-miss across the complex

How it stacks up

  • Rated 3.7 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

What keeps coming up

kind stafflocationrenovatedleaseofficeteammanagementmaintenance

How we scored this

How We Score
Star rating 24
Review volume 60
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

Breaking down the ratings

5
13
4
0
3
4
2
1
1
5

FAQ

Is there onsite parking?
Yes, assigned parking spots, which guarantees a spot but can result in towing if you park incorrectly.
Can I bring pets?
Yes, pets are welcome. The business attributes include welcomes dogs.
What is the move-in promotion?
Their website advertises 1 month free on a 12-month lease.
Request a quote

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Staff and maintenance earn consistent praise for their friendliness, speed, and willingness to tackle repairs that other complexes would dismiss. Patrick, Taylor, Jaia, Damaris, Ruben, and other named team members are repeatedly cited for going beyond standard fixes, replacing appliances rather than patching them, and treating residents like family. Community events have improved morale. However, persistent issues undercut the experience: frat noise reaches eardrum-damaging levels even on weeknights, parking passes have been towed despite residents being registered and warned in advance, and elevator outages leave tenants stranded. For some residents, management responsiveness appears to vary by tenure or time period. The building shows age, and repair timelines swing from same-day to weeks, making reliability a gamble. The 3.7 rating across 104 reviews reflects this split. Residents who experience the engaged management and quick maintenance tier leave glowing recommendations and renew leases. Those caught in noise conflicts, towing disputes, or maintenance gaps feel blindsided and regret moving in. The property's location near campus and affordability relative to newer West Campus towers are genuine draws, but they do not insulate against the noise and parking friction that plague some tenants.

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Most residents praise the staff-Dana and James stand out for genuine care and quick problem-solving-and love the walkable downtown West End location with skyline views. The double-paned windows help with 6th Street bar noise, though some find the area unpredictable. Maintenance responds same-day through the resident portal, and leasing appointments are accessible online. Elevator breakdowns and thin walls recur as frustrations, and one reviewer reported a vehicle theft from the garage despite paid security. Seven appeals to people comfortable with urban downtown living who value responsive management over perfect quiet. The $500 pet fee and $25 monthly pet rent apply if you have animals. A five-year resident's detailed tips include seeking west-facing units to minimize noise and noting that 06 one-bedrooms offer the best layout. The shaded pool is a draw in the area.

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Last updated 2026-09-08