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Pebble Creek Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 257 Google reviews · How we rank ›

4.3(257) 73 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Pebble Creek Apartments
Location
Heritage Hills, Austin
Service
Pet-Friendly Apartments
Reviews
257
Best for
Renters prioritizing quick leasing and responsive office staff in a pet-friendly, gated setting.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Strong office staff drive many five-star reviews: Monica, Karina, and Juan handle move-ins with patience, while maintenance teams fix issues same-day. Yet recent reviews expose serious friction on the property itself. Tenants report broken laundry machines eating money, grounds littered with beer bottles and dumped furniture, off-leash dogs roaming uncontrolled, loud music at odd hours, and mailboxes broken into repeatedly. One departing resident disputed unexplained post-move charges totaling over $500 and cited safety concerns including car vandalism and a pervasive drug smell. The property appeals to families seeking affordability and leasing convenience, but long-term residents and those sensitive to noise, maintenance backlog, or tenant behavior should look carefully elsewhere.

The business acknowledges complaints but reviewers report no visible follow-up on rule violations or grounds upkeep. Gated access and a dog park exist, yet enforcement and common-area management appear inconsistent.

Praised for
  • friendly, helpful office staff
  • fast maintenance response
  • clean apartments and grounds
  • safe family neighborhood
Watch-outs
  • tenant conduct and litter on grounds
  • laundry machines frequently broken or non-functional
  • poor security and vehicle damage
  • surprise post-move-out charges and billing disputes
friendly-staffresponsive-managementwell-maintainednoisy-neighborsslow-maintenanceparking-issues
Best for: Renters prioritizing quick leasing and responsive office staff in a pet-friendly, gated setting.
Think twice if: Tenants sensitive to noise, litter, security, or uncertain laundry availability should weigh longer-term reviews before committing.

What this place gets right

  • responsive leasing and maintenance staff
  • same-day AC and maintenance repair
  • dog park and gated community

Before you tour or apply

  • Named staff praised for leasing: Monica, Karina, Juan, Eva
  • Same-day AC repair documented
  • Laundry issues: typically only one of twelve washers functional; machines accept payment without indicating out-of-order status
  • Mailbox break-ins reported repeatedly
  • Post-move-out charges disputed: $192 rent mischarge, followed by $330.63 in cleaning, damage, and utility fees challenged by departing tenant

Resident ratings

Pet-Friendly Apartments
Dog park and gated access praised, but off-leash dogs roaming and tenant behavior on grounds detract from the pet-friendly experience.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 83% of the businesses in this directory.

What keeps coming up

gated accesslaundry roomsstaff friendlinessoutdated appliancesfriendly secretariesclean apartmentstranquilitystray catsfast responsequick approval

How we scored this

How We Score
Star rating 52
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
196
4
12
3
6
2
5
1
38

FAQ

How quickly does maintenance respond to unit issues?
One reviewer reported same-day AC repair. The business notes fast response, though recent reviews suggest grounds and common-area maintenance lags.
Does Pebble Creek have facilities for dog owners?
Yes, there is a dog park on site, and the community is gated. However, reviewers note tenants often let dogs roam off-leash at all hours.
Are there laundry facilities on-site?
Yes, but reviewers report ongoing problems: typically only one of twelve washers and two of many dryers are working. Machines frequently take payment without indicating they are broken.
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Last updated 2026-09-22