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Lenox Burnet Apartments

Updated 2026-08-04 · 2,458 reviewed · 873 listed · Scored from 61 Google reviews · How we rank ›

4.2(61) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Lenox Burnet Apartments
Service
Luxury Apartments
Reviews
61

What we found

Most residents and their guests praise the modern finishes, location steps from shops and restaurants, and responsive leasing and maintenance staff. Several reviews specifically credit Britton and Taylor for going above and beyond during tours and lease signings.

However, structural maintenance lags on access doors and elevators, sometimes taking weeks or months. The pool's acoustic design creates noise that reaches upper-floor units even with windows closed. Long-term residents report occasional ant infestations and appreciate staff efforts but note these issues recur. For renters prioritizing staff interaction and amenity access, the trade-off is worth it; for quiet-seekers, the pool noise and patio sound-bleed are real constraints.

Praised for
  • responsive, helpful staff (especially Britton, Taylor, Jaxson, Jose)
  • well-maintained units and common areas
  • great location near restaurants and shops
  • strong soundproofing in units
  • excellent amenities (pool, gym, fitness classes)
Watch-outs
  • maintenance response times slow on structural issues (doors, elevators)
  • pool area echoes loudly and disrupts units
  • soundproofing poor in common areas and between patios
  • recurring pest problems (ant infestations)
  • narrow parking garage with blind corners
friendly-staffresponsive-managementwell-maintainedslow-maintenanceclean-common-areasnoisy-neighborsgreat-amenities
Best for: Professionals seeking walkable urban living with attentive management and modern amenities.
Think twice if: Pool noise carries to upper floors; structural maintenance (doors, elevators) sometimes responds slowly. Occasional pest issues reported.

What this place gets right

  • Attentive leasing and maintenance staff (Britton, Taylor, Jaxson frequently named)
  • walkable location near shopping and dining
  • modern amenities including sky lounge and EV charging
  • quiet units with good soundproofing between apartments

Before you tour or apply

  • Leasing staff Taylor and Britton consistently praised for thorough tours and lease support
  • Maintenance technician Jaxson credited with fast water heater repairs (within 24 hours) and follow-up on appliance issues
  • Jose performs filter maintenance
  • Elevator repairs took extended time but eventually resolved
  • One washer repair took one month; water heater repair within 24 hours
  • Fire alarm system triggered disruptions; staff addressed but occasional false alarms persist

Resident ratings

Luxury Apartments
Modern finishes and amenities consistently praised; staff responsiveness a strength; pool acoustics and structural maintenance delays noted as friction points.

How it stacks up

  • Rated 4.2 against a 4.03 average across the 617 luxury apartments businesses listed here.
  • Has more Google reviews than 21% of the businesses in this directory.

What keeps coming up

spacious unitspool accesshelpful staffsoundproofingbalconystunning apartmentfriendly leasing consultanttourmaintenance teamapplication process

How we scored this

How We Score
Star rating 43
Review volume 78
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
45
4
3
3
2
2
3
1
8

FAQ

Are units soundproof?
Individual apartments have good sound isolation between units. However, pool area noise carries to upper-floor windows, and patio conversations travel between units on different floors. Common areas and hallways allow some sound through.
How long does maintenance typically take?
Urgent issues like water heater failures are repaired within 24 hours. Structural repairs (doors, elevators) have taken weeks to months. Appliance issues vary; one washer took a month to fix.
What amenities are included?
Fitness center, swimming pool, sky lounge with patio bar, on-demand fitness classes, EV charging stations, gated parking garage, and in-unit washer/dryer.
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Last updated 2026-08-04