Core details are sourced from this business's Google Business Profile (checked 2026-09-08).
Staff at Jolie, particularly Kirra, Debbie, Lisa, and Angela, earn consistent praise for patience, professionalism, and genuine care during tours and move-ins. The facility stays clean and well-maintained, with community activities and amenities that draw residents into a strong peer network.
One dissatisfied renter flagged significant concerns: quoted rent of $1,700-$1,800 for a two-bedroom jumped to $2,000 upon arrival, with added fees for water and garbage not clearly disclosed upfront. The complainant also noted a mismatch between the website's "55+ adult community" label and the absence of age restrictions on-site, plus difficulty reaching management by phone.
Recent shift: New management team installed several months ago (as of 3 months prior to latest reviews), with residents noting improved engagement and responsiveness from Lisa, Kirra, and Angela.
Townes on Tenth delivers dependable maintenance and friendly staff, with Delaney, Waracy, and Megan consistently praised for going above and beyond. But recent management changes have soured the experience for long-term tenants, who report surprise fees, broken payment systems, and threats of eviction over administrative errors.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Brio attracts residents who value sleek apartments and genuinely welcoming staff, particularly Diana and Isabella, who consistently earn praise for attentiveness and professionalism. Yet recent move-ins have encountered significant readiness problems: units arriving uncleaned, with bugs, missing appliances, and damaged flooring, forcing families to reschedule moves and absorb costs. Ongoing trash management in common areas remains unresolved despite repeated complaints. The business has strong operational bones: modern finishes, 24/7 amenity access, responsive maintenance, and staff who remember resident names. But gaps between promise and delivery on move-in day, combined with persistent community sanitation issues, create friction that tarnishes an otherwise appealing property.
Last updated 2026-09-08
