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Brio

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 137 Google reviews · How we rank ›

4.3(137) 73 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsSenior Living ApartmentsPet-Friendly ApartmentsStudent Housing
Brio
Location
Pflugerville
Services
Affordable & Section 8 Housing, Luxury Apartments, Senior Living Apartments
Reviews
137
Ranking
#53 in Affordable & Section 8 Housing
Best for
Lease-renewers and experienced renters who can inspect units thoroughly before commitment and advocate for issues.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-17.

What we found

Staff like Diana, Isabella, and Amy earn consistent praise for warmth and responsiveness, and renovated units with resort-style amenities draw residents. However, severe move-in failures (uncleaned units with missing appliances and bugs) have cost families thousands and forced lease terminations, and ongoing trash pileup despite repeated complaints to management creates pest problems and odor in common areas.

The gap between lease-signing promises and move-in reality defines the risk here. Residents approve of pricing and maintenance response times, yet structural issues in pre-move coordination and trash enforcement suggest management focuses more on operations once someone is already committed than on delivery at the critical moment.

Praised for
  • staff professionalism and attentiveness
  • modern, well-maintained units
  • quality amenities (pool, fitness center)
  • responsive management
  • reasonable pricing
Watch-outs
  • move-in readiness failures
  • trash accumulation and pest issues
  • towing/parking enforcement strictness
responsive-managementwell-maintainedfriendly-staffpest-problemsclean-common-areas
Best for: Lease-renewers and experienced renters who can inspect units thoroughly before commitment and advocate for issues.
Think twice if: Those moving on a fixed date with pre-arranged movers should get move-in readiness confirmed in writing; trash management complaints span multiple buildings and remain unresolved.

What this place gets right

  • leasing staff professionalism (Diana, Isabella, Amy named repeatedly)
  • modern finishes and updated appliances
  • resort-style pool and 24/7 amenity access
  • reasonable fees compared to peer complexes

Before you tour or apply

  • Staff members Diana, Isabella, and Amy named in multiple five-star reviews for leasing and resident relations
  • Move-in failures included uncleaned units, missing microwave and closet door, missing outlet cover, lifting flooring, and bug infestation
  • Trash collection scheduled Sunday-Thursday at 8 pm; residents report piles sitting in driveways for days, attracting pests
  • One resident paid $300+ for vehicle tow despite registration
  • Smart locks, reserved parking and garage options, 24/7 amenity access noted as positives
  • Management termination of problematic leases offered only partial refunds (approximately one week's rent)

Resident ratings

Luxury Apartments
Modern finishes and resort amenities praised, but move-in failures undermine the premium experience.
Student Housing
Responsive staff and 24/7 amenity access appeal to students; reasonable fees noted as a draw.
Pet-Friendly Apartments
No review text speaks to pet policies or pet-specific facilities.
Senior Living Apartments
No review text speaks to senior services, accessibility, or age-specific amenities.
Affordable & Section 8 Housing
Reviewers describe pricing as reasonable and fees lower than peer complexes.

How it stacks up

  • Rated 4.3 against a 3.98 average across the 186 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Score
Star rating 50
Review volume 93
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Breaking down the ratings

5
111
4
2
3
2
2
1
1
21

FAQ

What happens if the unit isn't ready on move-in day?
Two recent reviews describe uncleaned units with missing appliances, bugs, and structural issues. Management offered an alternative unit after a week's delay or eventually terminated the lease with partial refunds. Get move-in readiness confirmed in writing before your scheduled date.
How quickly do maintenance requests get handled?
Multiple residents report maintenance and staff respond promptly to requests and keep residents updated. One resident over three years called it 'timely.'
Are there parking options?
Yes. Garages and reserved parking spots are available to guarantee a spot near your unit.
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Last updated 2026-09-22