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Falconhead Apartments

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 189 Google reviews · How we rank ›

4.0(189) 68 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Falconhead Apartments
Location
Falconhead, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
189
Best for
Long-term residents seeking a quiet, well-managed community with strong staff support and resort amenities.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-21.

What we found

Most long-term residents praise the serene setting, beautiful grounds, and responsive management under newer leadership; maintenance staff respond quickly and grounds stay clean. Staff like Stefany, Amber Palio, and Kathy Buras earn consistent recognition for professionalism and genuine helpfulness. One recent resident reported serious safety issues including snakes and roaches, alongside claims of discriminatory treatment and mold, noting management also dismissed lease renewal questions abruptly. Parking fees lack consistent enforcement, and one reviewer felt unsupported about violations.

The tension reflects a property undergoing transition: older residents (4-8 years) report improvements since new ownership took over, while the newest complaint alleges pre-existing problems persist and management misconduct occurs. Most reviews celebrate the tranquil location, golf course views, walking trails, and pet-friendly policy, but the property does not screen every claim in its luxury positioning.

Praised for
  • responsive and professional staff
  • well-maintained grounds and community
  • friendly neighbors and community feel
  • skilled leasing agents (especially Stefany)
  • quick maintenance response
Watch-outs
  • pest problems (snakes, roaches)
  • mold and cleanliness concerns
  • parking enforcement inconsistent
  • discriminatory management practices
  • sudden lease termination demands
responsive-managementfriendly-staffwell-maintainedquiet-communitysafe-secureparking-issues
Best for: Long-term residents seeking a quiet, well-managed community with strong staff support and resort amenities.
Think twice if: One recent resident reported unresolved pest problems, mold, and perceived discriminatory treatment; verify pest control protocols and inspect units carefully before signing.

What this place gets right

  • responsive management and maintenance staff
  • resort-style grounds with golf course views and trails
  • strong leasing agent support (Stefany named repeatedly)
  • pet-friendly with resort amenities

Before you tour or apply

  • Stefany (leasing agent) named in five reviews for professionalism and friendliness
  • Kathy Buras (assistant property manager) praised for personal problem-solving
  • Amber Palio (property manager) noted as professional and empathetic
  • One resident reported two snakes entered apartment, roach problem, and mold concerns
  • New ownership and management company taking steps to improve community
  • Long-term residents (4-8 years) report property improved since new management

Resident ratings

Luxury Apartments
Most residents praise beautiful, well-maintained grounds and resort setting; one recent tenant reported unresolved pest and mold issues.
Pet-Friendly Apartments
Pet-friendly policy welcomed; no complaints about pet-related services mentioned in reviews.

How it stacks up

  • Rated 4 against a 4.01 average across the 780 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What keeps coming up

helpful staffgolf course viewfriendly neighborscozy apartmentpoolcleanlinessclubhousemaintenance teamresponsive stafflease renewal

How we scored this

How We Score
Star rating 33
Review volume 99
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
122
4
25
3
3
2
2
1
37

FAQ

How responsive is the management to maintenance requests?
Multiple residents report maintenance responds quickly and completes work on first visit. Staff including assistant manager Kathy Buras are described as attentive and open to resident needs.
Are there pet-friendly amenities?
Yes, the complex welcomes pets and their website lists pet-friendly apartments as a key service. Residents mention park areas suitable for families and pets.
What is the leasing process like?
Leasing agent Stefany is named repeatedly for making the process easy, professional, and welcoming. One resident described the move-in process as easy.
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Last updated 2026-09-22