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Falconhead Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 188 Google reviews · How we rank ›

4.0(188) 67 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Falconhead Apartments
Location
Falconhead, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
188
Best for
Long-term residents seeking community and professional management; established renters comfortable with the current team.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Two distinct experiences emerge from residents here: many praise the management team as responsive and present, with leasing agents like Stefany drawing consistent recognition for warmth and professionalism. Grounds stay clean, neighbors feel welcoming, and amenities from the pool to walking trails behind the property deliver on the luxury promise for those who fit well.

Yet serious problems shadow this picture. Recent reports cite snakes entering units, roach infestations, mold concerns, and management conduct residents describe as unprofessional, discriminatory, and unsafe. One resident recalled being told to vacate overnight, raising questions about how disputes are handled. These aren't minor complaints; they go to safety and basic habitability at premium rent levels.

Praised for
  • responsive and attentive management team
  • friendly leasing staff (Stefany, Amber, Kathy)
  • clean grounds and well-maintained common areas
  • strong sense of community and friendly neighbors
  • premium amenities and golf course views
Watch-outs
  • pest problems (snakes, roaches)
  • mold and cleanliness concerns in units
  • unfair and discriminatory management treatment
  • unreasonable relocation demands
  • noisy AC units
  • parking fee disputes
responsive-managementwell-maintainedfriendly-staffclean-common-areaspest-problemsunresponsive-maintenance
Best for: Long-term residents seeking community and professional management; established renters comfortable with the current team.
Think twice if: Pest problems, mold, and recent safety concerns warrant inspection before signing a 12-month lease; speak with current residents.

What this place gets right

  • Responsive management team and attentive leasing staff
  • Golf course views and premium amenities (pool, clubhouse, trails)
  • Strong community atmosphere with friendly neighbors
  • Clean grounds and well-kept common areas

Before you tour or apply

  • Leasing agents Stefany praised for friendliness and professionalism during tours
  • Manager Amber Palio and assistant manager Kathy Buras named for going above baseline in problem-solving
  • Recent reports of snakes entering apartments, roach infestation, and mold
  • One resident told to vacate overnight due to another applicant wanting the unit
  • AC units noted as noisy
  • Parking fees charged to some residents while others do not pay

Resident ratings

Luxury Apartments
Premium amenities and grounds well-maintained, but pest, mold, and management conduct concerns contradict luxury positioning.
Pet-Friendly Apartments
Snakes entering units reported; pet-friendliness does not extend to pest control standards.

How it stacks up

  • Rated 4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

What keeps coming up

helpful staffgolf course viewfriendly neighborscozy apartmentpoolcleanlinessclubhousemaintenance teamresponsive stafflease renewal

How we scored this

How We Score
Star rating 33
Review volume 99
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Breaking down the ratings

5
122
4
25
3
2
2
2
1
37

FAQ

Who handles leasing and move-in?
Stefany is the leasing agent highlighted in reviews for professionalism and responsiveness during tours and the move-in process.
What amenities are included?
The complex offers a pool, clubhouse, grill area, community center, golf course views, walking trails, and guest parking inside and outside the gates.
What should I know before signing a lease?
Residents recommend inspecting the property carefully for pest and mold issues and speaking with current residents before committing to a 12-month lease, given recent complaints about safety and maintenance standards.
Request a quote

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Last updated 2026-09-08