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Crestview Commons

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 144 Google reviews · How we rank ›

4.1(144) 68 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Crestview Commons
Location
Crestview, Austin
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
144
Ranking
#270 in Luxury Apartments
Best for
New residents seeking modern amenities and responsive staff in a gated North Austin location.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Crestview Commons attracts residents who value its location, modern finishes, and attentive staff during move-in and day-to-day maintenance. However, persistent garage security issues (car break-ins without adequate camera coverage), slow responses to repair requests, and administrative missteps have frustrated longer-term residents enough to reconsider renewal.

Praised for
  • friendly and professional leasing staff
  • responsive maintenance
  • well-maintained common areas
  • good amenities and location
  • secure gated community
Watch-outs
  • car break-ins in garage, no cameras installed
  • maintenance delays and poor communication
  • frequent water outages
  • package theft despite lockers
  • administrative errors and inefficiency
responsive-managementunresponsive-maintenancewell-maintainedsafe-securepackage-theftfriendly-staffslow-maintenance
Best for: New residents seeking modern amenities and responsive staff in a gated North Austin location.
Think twice if: Concerned about garage security (car break-ins, limited cameras) or needing reliable administrative handling of financial matters and maintenance coordination.

What this place gets right

  • gated and garage parking with security oversight
  • quick maintenance response to requests
  • package lockers and no-valet-trash model
  • thoughtful staff during leasing and turnover

Before you tour or apply

  • Leasing staff Katie, Ashley, and Abby named as helpful
  • Victoria and Katy noted for solving problems
  • maintenance responds quickly to requests
  • switched from Fetch package delivery back to package lockers after resident pushback
  • security guard visible walking property nightly
  • water outages 6+ times yearly due to nearby construction

Resident ratings

Luxury Apartments
Modern finishes and amenities highly praised; security gaps and administrative slowness undermine the premium experience.

How it stacks up

  • Rated 4.1 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

What keeps coming up

friendly officepooldog parkclean hallspackage theftsky loungemodern apartmentsresponsive staffpackage lockersmodern look

How we scored this

How We Score
Star rating 39
Review volume 94
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
99
4
6
3
9
2
9
1
21

FAQ

What happens with packages at Crestview Commons?
They use package lockers. The community previously tried Fetch delivery but returned to lockers after resident feedback.
Is the parking lot safe?
The complex is gated with secured garage parking and a nightly security guard presence. However, some residents report car break-ins in the garage, and management has declined requests to install security cameras on all floors.
How often are water outages?
About 6 or more times per year, typically 1-3 days at a time. Management provides advance notice. Some outages are due to nearby construction across the street.
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Last updated 2026-09-08