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Broadstone Bryson

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 123 Google reviews · How we rank ›

4.4(123) 76 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsTownhome & Garden-Style CommunitiesStudent Housing
Broadstone Bryson
Location
Leander
Services
Luxury Apartments, Pet-Friendly Apartments, Townhome & Garden-Style Communities
Reviews
123
Ranking
#66 in Luxury Apartments
Best for
Professional renters valuing modern finishes and leasing-stage service; established residents seeking active, friendly community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Leasing staff like Alysha and Mercedes earn consistent praise for warmth and attentiveness, and residents report clean grounds and brand-new appliances. However, management communication is unreliable: phone lines go unanswered, emails lag, and move-in incentives took follow-up to receive. Several renters faced billing surprises (a $1500 unexplained fee, $100 key charges, phantom package locker charges) and disputed security deposit deductions. Night-shift residents report daytime noise.

The property itself ranks among Leander's newest with resort amenities, and long-term residents renew their leases citing the staff's genuine care. The tension emerges between strong frontline service and systemic management gaps: staffing appears stretched, leadership unresponsive to escalations, and business practices (like age-based key fees) face Fair Housing pushback. Day-to-night living experience differs sharply.

Praised for
  • exceptional leasing staff by name
  • responsive maintenance and management
  • clean, well-maintained community
  • pet-friendly with new amenities
Watch-outs
  • poor phone communication and unresponsive staff
  • unexpected fees and deposit disputes
  • unfair key charges and Fair Housing concerns
  • noise from neighbors and daytime activity
responsive-managementpoor-communicationwell-maintainedfriendly-staffnoisy-neighborsrenovated-unitsgood-value
Best for: Professional renters valuing modern finishes and leasing-stage service; established residents seeking active, friendly community.
Think twice if: Sensitive to billing surprises, phone accessibility, or fair housing practices. Phone lines are unreliable, and undisclosed fees have frustrated prior renters.

What this place gets right

  • standout leasing agents Alysha and Mercedes
  • brand-new appliances and renovated units
  • resort-style amenities and co-working spaces
  • long-term residents renew and recommend

Before you tour or apply

  • Alysha praised for warmth and knowledge across multiple reviews
  • Mercedes noted for attentiveness through renewal and move-in process
  • Stephanie walked residents through entire moving process
  • Staff checked in during application and coordinated coverage
  • Maintenance responsive to service requests
  • Security deposit disputes documented in exit inspections
  • $1500 unexplained admin fee charged without clear explanation
  • $100 key charge applied to occupants age 17; age discrimination concern raised

Resident ratings

Luxury Apartments
Praised for brand-new appliances, resort-style pool, outdoor kitchen, and fitness center; criticized for unexpected fees and phone inaccessibility.
Pet-Friendly Apartments
Marketed as pet-friendly with listed fees; residents report clean, pet-friendly community but one noted daytime noise from neighbors' pets.
Townhome & Garden-Style Communities
Units include private patios and balconies; community described as spacious and well-designed with a clubhouse (though police-escort rule for 30+ guests noted).
Student Housing
Limited direct evidence; co-working areas and younger resident profiles suggest suitability, but age-based key fee ($100 for occupants 17+) creates Fair Housing red flag.

How it stacks up

  • Rated 4.4 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 46% of the businesses in this directory.

How we scored this

How We Score
Star rating 56
Review volume 91
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Breaking down the ratings

5
96
4
6
3
4
2
3
1
14

FAQ

Are there phone hours when the office is staffed?
The business lists 7 days of open hours, but multiple reviews report phone lines go unanswered; email is the stated fallback, though response times vary.
What are the pet fees?
Pet deposit $400, pet fee $300, and $20 monthly pet rent. The community is marketed as pet-friendly.
Can I host events at the community clubhouse?
Yes, but per resident feedback, the property requires a police officer present for gatherings over 30 guests, even if no alcohol is served.
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Last updated 2026-09-08