Austin Apartment Reviews Guide
Menu
Bridge at Bent Tree Apartments logo

Bridge at Bent Tree Apartments

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 25 Google reviews · How we rank ›

4.5(25) 67 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 Housing
Bridge at Bent Tree Apartments
Location
Cima Serrena Village, Austin
Service
Affordable & Section 8 Housing
Reviews
25
Best for
Long-term renters seeking affordability, a quiet setting, and active community involvement in northwest Austin.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Long-term residents consistently praise the affordable pricing, included utilities, and tight-knit community feel, backed by a staff that goes out of its way to help. One severe complaint alleges water damage and mold exposure causing lasting respiratory problems; a handful of callers report management not answering the phone, and some dislike the regular Wednesday leaf-blower schedule. The business runs an unusually stable resident base with many staying five-plus years.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • affordable rent and utilities included
  • caring, responsive management and maintenance staff
  • quiet, tree-filled setting
  • strong sense of community
  • well-maintained property
Watch-outs
  • water damage and possible mold in units
  • unfinished landscaping in building 23
  • unresponsive to phone calls
  • leaf blower noise on Wednesdays
responsive-managementwell-maintainedquiet-communitygreat-amenitiesgood-valuefriendly-staff
Best for: Long-term renters seeking affordability, a quiet setting, and active community involvement in northwest Austin.
Think twice if: Sensitive to mold, moisture issues, or unfinished landscaping; check specific units before move-in and confirm phone responsiveness during leasing.

What this place gets right

  • affordable rent with internet and cable included
  • long-term resident retention (many stay 5-15+ years)
  • responsive management and maintenance team

Before you tour or apply

  • Managers named Casey and Casey Wall praised for active problem-solving; maintenance team members Bart and Arnold consistently mentioned
  • Recent renovations include all porches, windows, and doors; one building (23) has incomplete landscaping with debris
  • One resident reported water damage, mold, and respiratory symptoms across two units; management allowed move-out but no compensation given
  • Wednesday leaf-blower maintenance is standard practice but a source of complaint for some residents

Resident ratings

Affordable & Section 8 Housing
Strong retention and word-of-mouth on affordability and utility inclusion; one severe mold/water-damage complaint raises maintenance concerns.

How it stacks up

  • Rated 4.5 against a 3.97 average across the 169 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 11% of the businesses in this directory.

What keeps coming up

treesinternet includedquiet complexleaf blowingsense of communityaffordablecaring staffmaintenance teamrentedmanagement

How we scored this

How We Score
Star rating 50
Review volume 61
Review recency 100
Review sentiment 57
Profile completeness 100
Verification 30

Breaking down the ratings

5
21
4
1
3
0
2
0
1
3

FAQ

Are utilities included in the rent?
Yes. Cable and internet are included in all rent prices, according to the business.
What is the rent range?
One-bedroom, one-bath units start at $1,095/month; two-bedroom units range from $1,295 to $1,570/month.
Is there a community pool and laundry?
Yes. The complex has a swimming pool, on-site laundry facility, clubhouse with coffee and tea bar, and picnic area with BBQ grills.

Similar apartment complexes nearby

Bridge at Terracina Apartments
59

Bridge at Terracina Apartments

3.6(65)✓ Google-verifiedPublishes prices

Satisfaction splits sharply: residents with engaged staff praise affordability and comfort, but recent reviews flag serious gaps. Pest problems, slow-to-nonexistent maintenance on key issues, and confrontational management responses appear to undermine the complex's claim of quick, responsive service. Long-term residents struggle to recommend.

Affordable & Section 8 HousingPet-Friendly Apartments
Westdale Creek
54

Westdale Creek

3.1(151)✓ Google-verified

Half the ratings are five-star, but the other 42 percent fall to one or two stars, driven by sustained complaints about mold, pest infestations, and management's refusal to grant lease breaks even when tenants have doctor-confirmed health problems. Several long-term residents describe years of mold in carpets and air vents that caused respiratory illness, joint pain, ear infections, and permanent tinnitus. Pest control failures are equally severe, with tenants reporting roaches in refrigerators, fleas in bathrooms, and contamination affecting pets' health. Scattered positive reviews praise staff friendliness and maintenance speed, and new or temporary residents sometimes tolerate the conditions for the low rent. The property also suffers frequent water shutoffs and flooded units on lower levels. Management's pattern of denying lease terminations and refusing repairs, documented across multiple reviews, appears to be the core driver of the property's deeply mixed reputation.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Avistar at Wood Hollow
53

Avistar at Wood Hollow

2.8(178)✓ Google-verified

Severe structural and maintenance failures dominate resident accounts. Widespread roach and rat infestations persist despite pest control treatments; roof repairs leak in first rain, causing damage to units. Mold exposure sent at least one resident to the emergency room. Power outages, hot water failures, and laundry facility breakdowns are chronic. Noise from parties and disruptive neighbors occurs nightly; management is slow to intervene. A handful of older residents praise staff responsiveness and community events, but the weight of recent complaints about unsafe conditions, rising rent, and poor management is overwhelming.

Luxury ApartmentsPet-Friendly ApartmentsAffordable & Section 8 Housing

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-08