
Artisan at South Lamar
When renovations are complete and units ready, staff like Heather and Chloe deliver fast leasing, clean apartments, and prompt maintenance. However, a cluster of recent move-ins have exposed serious quality control gaps: units not ready on move-in day, active construction during handoff, mold in ventilation, and ongoing cockroach problems despite pest control visits. The gap between their promises and delivery on problem units is stark. Families who asked for updates pre-move received only vague responses, then arrived to unfinished work and health hazards. Management's follow-through on these cases appears minimal, leaving tenants frustrated and unsafe.

