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Alma North Plaza II

Updated 2026-07-17 · 2,505 reviewed · 873 listed · Scored from 21 Google reviews · How we rank ›

4.0(21) 53 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Alma North Plaza II
Service
Luxury Apartments
Reviews
21

What we found

Recent residents consistently praise Karina and Carolina at the leasing office for going above and beyond, paired with a quiet, welcoming community atmosphere and transparent online rent payment. However, older complaints describe severe pest problems, poor maintenance, run-down units, and pricing that reviewers felt high for the condition offered.

The split appears to reflect either improvement over the past year or varying resident experiences across the complex. Residents who stay long-term (5-7 years) tend to report satisfaction, while those encountering pest or maintenance issues strongly discourage prospective renters.

Praised for
  • friendly, attentive office staff
  • close-knit community
  • fast maintenance response
  • stable rent pricing
  • family-friendly amenities
Watch-outs
  • rats and pest infestation
  • poor unit maintenance and finish
  • run-down condition
  • high rent for quality offered
  • parking fees and towing issues
responsive-managementfriendly-staffquiet-communitypest-problemsslow-maintenanceoverpriced
Best for: Long-term renters seeking affordable stability and friendly staff management in a close community.
Think twice if: Pest problems and aging unit condition reported by some; verify current maintenance standards before signing.

What this place gets right

  • Staff named Karina and Carolina widely praised for responsiveness
  • Rent stability (reviewers note no annual increases)
  • Online rent and water payment option
  • Long-term resident retention (5-7 year leases reported)

Before you tour or apply

  • Leasing staff Karina and Carolina named repeatedly for excellent service
  • Online rent and water payment available
  • Children's activities offered
  • Wheelchair-accessible entrance and parking confirmed
  • Pest problems noted in older reviews but absent from recent complaints

Resident ratings

Luxury Apartments
Staff responsiveness and community atmosphere praised; pest and maintenance concerns in older reviews; recent residents satisfied.

How it stacks up

  • Rated 4 against a 4.02 average across the 628 luxury apartments businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

What keeps coming up

ratsstaff's helpcommunitymaintenanceofficepayrent

How we scored this

How We Score
Star rating 33
Review volume 58
Review recency 100
Review sentiment 48
Profile completeness 50
Verification 0

Breaking down the ratings

5
14
4
2
3
0
2
0
1
5

FAQ

Can I pay rent online?
Yes, residents can pay rent and water online, which reviewers say saves time and avoids office visits.
How long do residents typically stay?
Several reviewers report 5-7 year tenancies and express long-term satisfaction, suggesting stable retention.
Are there activities for families?
Yes, the complex offers children's activities and reviewers describe it as a close-knit, quiet community.

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Aviva at North Plaza
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Aviva at North Plaza

3.5(316)✓ Google-verified

Leasing tours here stand out: staff like Hany and Modesta move applicants through quickly and make genuine connections. Units are clean and spacious, with active amenities. But long-term residents report serious gaps: pest control promises go unfulfilled, broken appliances sit unrepaired, and the front desk treats residents as lower priority than prospective tenants. Maintenance technician Darrien responds fast when called. However, reviews from unhappy residents clash sharply with five-star tour experiences. Persistent complaints about mold, roaches, and unresolved maintenance requests suggest the property looks better on move-in than it functions over time.

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Villas de la Plaza
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Villas de la Plaza

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Residents consistently describe spacious, clean units and a moving experience made effortless by staff who listen without rushing. Leo, Amy, and Yimmy earn repeated praise for patience, professionalism, and genuine care for the community. Amenities include a pool, dog park, barbecue area, and pet-friendly policy. The property feels well-maintained, and leasing is handled as a low-stress transaction rather than an ordeal.

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Orbit Apartments
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Orbit Apartments

4.1(701)✓ Google-verified

Orbit's leasing staff earn consistent praise for warmth and helpfulness, especially during lease renewal and move-in. However, residents report serious maintenance gaps: water outages that recur monthly before rent is due, air conditioning failures with no weekend coverage, and broken washers and dryers create repeated frustration. Management transitions have left former tenants without refund or deposit information. Parking enforcement is aggressive, with towing happening even when cars are registered and legally parked. The disconnect between friendly front-office service and poor building upkeep defines the experience. Specific friction points include vague move-out procedures, surprise charges, and a management team that avoids direct communication about lease endings. Word-of-mouth warnings appear in multiple reviews about documentation, money order handling, and the need to chase staff for basic paperwork. Residents weighing the warm staff against ongoing utility and maintenance issues often decide the tradeoffs are not worth it.

Luxury Apartments

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Last updated 2026-07-17