Aviva at North Plaza
Aviva North Plaza splits sharply between residents praising responsive management under new leadership and those frustrated by unresolved maintenance and pest problems. Leasing staff like Hany, Alvis, and Modesta earn consistent kudos for friendliness and speed. However, chronic complaints center on delayed repairs (AC, toilets, appliances), roach and flea infestations, and staff who dismiss or discourage resident concerns. The property's fitness center and pool draw praise when maintained but frustrate others when neglected. New manager Lidia and the maintenance team (Denis especially) have won over some long-term residents, but the mixed 3.5-star rating reflects a real divide: those in functioning units with responsive staff versus those trapped in unaddressed health hazards. Moving costs linger in debt collection disputes, and phone accessibility remains a sore point even for departing tenants.
