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Addison Domain Building 5

Updated 2026-09-08 · 3,787 reviewed · 917 listed · How we rank ›

No rating yet 17 low data composite score See reviews on Google
Luxury Apartments
Addison Domain Building 5
Location
North Burnet–Gateway, Austin
Service
Luxury Apartments
Ranking
#655 in Luxury Apartments

Core details are sourced from this business's Google Business Profile (checked 2026-09-08).

What we found

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Based on limited recent reviews, so treat this as low-confidence.

How it stacks up

How we scored this

How We Score
Star rating 0
Review volume 0
Review recency 0
Review sentiment 49
Profile completeness 25
Verification 0

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The Addison Apartments
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3.5(216)✓ Google-verified

The complex suffers from serious infrastructure failures. Residents report water outages lasting months, consistently lukewarm showers, inoperable elevators for weeks, and no working security cameras despite package and vehicle theft. While small maintenance requests are handled quickly and staff remain polite, management ignores major problems and aggressively pursues move-out charges including depreciated paint and appliance "resurfacing," often threatening collection action to force payment. A small minority praise the location and certain staff, but the overwhelming picture is of a property that collects full rent while delivering unreliable utilities, tolerates open gates, and weaponizes billing disputes against departing tenants.

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Visitors and residents consistently praise staff warmth and maintenance responsiveness, with move-ins and tours handled smoothly by leasing team members like Alex and Kaitlyn. The pool, location, and amenities earn regular compliments. However, parking garage crime has escalated, the app-based entry system has failed residents, and a shift in management tone has left some residents frustrated with billing transparency, conflict resolution, and follow-up on maintenance requests. Several recent applicants report being charged $350 application fees without clear documentation or confirmation, facing collection threats when they disputed charges. One long-term resident noted that morale declined after a management change, with communication becoming defensive rather than solution-focused. Another faced a vehicle tow after brief unloading and described the response as dismissive rather than helpful.

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Solaris House at Uptown ATX
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Staff at Solaris go beyond typical service to build genuine relationships with residents. Keithan, Kylee, Lenisha, and especially concierge team members Heather and Christine handle move-ins, approvals, and resident requests with patience and investment in outcomes. The building delivers on its promises: brand new construction with condo-quality sound insulation, resort-style pool, modern gym, secure gated parking, and a location steps from The Domain and TopGolf. Leasing and front-desk interactions are consistently cited as the stand-out difference here. Multiple residents noted they extended leases or changed home-buying plans because the community felt like home. The quiet on-property environment is remarkable for an urban complex, and maintenance requests get prompt attention. One tour report flagged a dismissive front-desk manner early on, but ongoing resident feedback suggests that is not the norm.

Luxury Apartments

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Last updated 2026-09-08