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Abbey Road Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 68 Google reviews · How we rank ›

4.0(68) 65 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Abbey Road Apartments
Service
Luxury Apartments
Reviews
68

What we found

Most residents praise the leasing team (Edward, Derek, Kurt, Stephanie) for attentive service and the maintenance crew for quick early responses to AC and plumbing issues. The dog park, pool, and walkable location near Capitol Metro draw families and pet owners. One long-term resident reported ongoing pest and mold issues, dismissive management during a lockout incident, and alleged maintenance staff rudeness across four years, which stands sharply against the recent five-star pattern.

Praised for
  • named leasing staff (Edward, Derek, Kurt, Stephanie)
  • rapid maintenance response times
  • welcoming community events and resident recognition
  • dog park and pet-friendly amenities
  • convenient location near transit and restaurants
Watch-outs
  • roach infestations despite deep cleaning
  • black mold not removed properly
  • maintenance staff disrespectful and bullying behavior
  • slow or poor-quality repairs after initial response
friendly-staffresponsive-managementgreat-amenitiespest-problemsunresponsive-maintenancesafe-secure
Best for: Dog owners and renters who value personal service from named leasing staff.
Think twice if: Pest control and mold remediation track record warrant clarification before signing a lease.

What this place gets right

  • named leasing specialists who build personal relationships
  • same-day or next-day maintenance response on urgent issues
  • on-site dog park and swimming pool
  • walkable to Capitol Metro #3 and restaurants

Before you tour or apply

  • Edward, Derek, Kurt, and Stephanie named as leasing staff praised for detailed tours and responsiveness
  • Kevin mentioned for after-hours ceiling leak response and going beyond minimum
  • 24-hour emergency maintenance claimed on website; one review cited five-minute response on AC rattle
  • Resident of the Month program includes workplace treats and community gatherings
  • One four-year resident documented repeated roach infestations, unresolved black mold, and maintenance staff conflict during lockout

Resident ratings

Luxury Apartments
Spacious units praised for convenience and location; one resident complained cleanliness fell short despite deep cleaning.

How it stacks up

  • Rated 4 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 24% of the businesses in this directory.

What keeps coming up

working appliancesaccessible by buspunctual repairsapartment tourfast turnaroundmaintenance teamsympathetic staffleasing teamproximity to amenitieslease

How we scored this

How We Score
Star rating 33
Review volume 80
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
46
4
6
3
1
2
2
1
13

FAQ

Do you allow pets and have pet amenities?
Yes. The business states no breed or weight restrictions and reviews confirm an on-site dog park.
How close is the nearest public transit?
Walking distance to Capitol Metro #3 route, per their website and resident confirmation.
How fast is maintenance response?
One reviewer reported five-minute response for an AC rattle. Website claims 24-hour emergency maintenance, but one long-term resident reported delayed repairs and poor quality.

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Last updated 2026-07-17