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10X Living Grandview

Updated 2026-07-17 · 2,441 reviewed · 783 listed · Scored from 363 Google reviews · How we rank ›

3.8(363) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
10X Living Grandview
Service
Luxury Apartments
Reviews
363

The honest read

10X Living Grandview offers luxury amenities and Hill Country views that draw consistent praise from residents, but management responsiveness remains a major friction point. The community benefits from a refreshed leasing office that many appreciate, yet complaints about months-long maintenance delays, security gaps (broken cameras, stolen packages), and pest issues persist. Those drawn to the location and aesthetics should factor in the need to escalate concerns beyond the local office to see action.

Recent shift: Yes. Staff turnover and communication breakdowns dominated complaints through 2 months ago, but recent reviews (1 month and earlier) note marked improvement in the leasing office team, though maintenance backlog and security issues remain unresolved.

Praised for
  • stunning views and setting
  • friendly and helpful staff
  • spacious floor plans
  • quality fitness center and pool
  • recent management improvements
Watch-outs
  • unresponsive management and communication
  • slow or unfinished maintenance requests
  • pest problems (ants reported)
  • package theft and broken security cameras
  • noise from dogs and thin walls
  • inconsistent service delivery
  • high staff turnover
  • mandatory fee increases
responsive-managementpoor-communicationwell-maintainednoisy-neighborsgreat-amenitiespackage-theftfriendly-staffslow-maintenanceunresponsive-maintenance
Best for: Professionals and families prioritizing views and amenities over rapid maintenance response.
Think twice if: Maintenance responsiveness is critical to you; several residents reported months of unfinished requests and required regional escalation to see action.

What this place gets right

  • Hill Country views and scenic location
  • spacious floor plans and modern finishes
  • resort-style pool and fitness center
  • no pet weight restrictions
  • improved leasing office team

Worth knowing

  • Leasing team members Alexa, Katie, and Fabian specifically praised for tours and responsiveness
  • Gate broken for 10-12 months; now repaired
  • Security camera failures led to car break-ins and package theft from mailroom
  • Maintenance backlog includes ceiling fan removal (7+ months unfinished) and fridge replacement (8 months delayed)
  • Dog waste cleanup inconsistency noted across multiple reviews
  • Valet trash service inconsistent despite mandatory fees
  • Recent staff improvements noted in last few months by long-term residents

Reviews by category

Luxury Apartments
Spacious floor plans and Hill Country views praised; amenities (pool, fitness) highly rated; management delays and security lapses undermine the luxury positioning.

How it stacks up

  • Rated 3.8 against a 4.03 average across the 566 luxury apartments businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

What keeps coming up

mail roomhelpful staffbroken gatehiking trailsviewswelcoming staffpoolspacious apartmentsunhelpful staffdown to earth staff

How we scored this

How We Score
Star rating 21
Review volume 100
Review recency 100
Review sentiment 42
Profile completeness 100
Verification 30

Rating breakdown

5
233
4
19
3
14
2
14
1
83

Quick answers

Are there any pet restrictions?
No weight restrictions; the community is pet-friendly.
What parking options are available?
Reserved, attached, and detached garages offered.
Does the community have accessibility features?
Yes, wheelchair-accessible entrance, parking, restrooms, and seating on-site.
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Last updated 2026-07-17