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Luxury Apartments
The Standard at Domain - Building C
Luxury Apartments
- Location
- North Burnet–Gateway, Austin
- Service
- Luxury Apartments
- Reviews
- 12
- Ranking
- #619 in Luxury Apartments
Core details are sourced from this business's Google Business Profile (checked 2026-09-22).
What we found
Residents report serious issues with cleanliness at move-in, unresponsive management, water outages, and pest control. Early morning trash pickup, late-night noise, and a deposit charged for pre-existing damage frustrated long-term tenants. One staff member was cited for dismissing pest complaints in favor of removing posted notices.
Praised for
- Location visibility mentioned positively
Watch-outs
- Poor move-in condition and cleaning
- Pest problems (roaches)
- Unresponsive management
- Water outages
- Noise issues (early trash pickup, late-night music, early maintenance)
- Deposit deductions for pre-existing damage
- Rude staff behavior
- Appointment cancellations without apology
unresponsive-maintenancepoor-communicationpest-problemsnoisy-neighbors
Think twice if: Anyone prioritizing quiet living, reliable water service, or immediate maintenance response should look elsewhere.
Before you tour or apply
- Trash pickup occurs 6–7 AM and is loud
- Water outages lasted at least three weeks with no management response
- Roach infestations reported in units and hallways
- Staff prioritized removing posted notices over addressing pest complaints
- Cleaning at move-in included water marks, white residue, and visible hair
- Pre-existing carpet damage charged against security deposits upon move-out
- Tour appointments cancelled one hour before scheduled time without apology
How it stacks up
- Rated 2.2 against a 4.01 average across the 780 luxury apartments businesses listed here.
- Has more Google reviews than 8% of the businesses in this directory.
How we scored this
How We Score Star rating 0
Review volume 48
Review recency 90
Review sentiment 19
Profile completeness 100
Verification 30
Breaking down the ratings
5
2
4
2
3
0
2
0
1
8
Similar apartment complexes nearby
63
The Standard at Domain Northside Apartments
3.7(326)✓ Google-verifiedPublishes prices
Long-term residents praise the maintenance team's recent overhaul, with Maintenance Supervisor Yonny Mendez-Pinto and technicians like Eduardo and Emilio earning consistent recognition for proactive, quick repairs and visible property involvement. The leasing team, particularly Alexis and Nathan, draws repeated compliments for knowledge and warmth. However, serious safety complaints surface: two residents report unaddressed lock issues, car break-ins, and roach sightings, with management perceived as dismissive rather than accountable. New renters and six-year residents alike note strong soundproofing and walkability, but the mix of five-star praise and one-star crises reflects an inconsistent experience. Current management and maintenance appear more engaged than in prior years, yet safety issues and deposit disputes remain red flags. The property's 60% five-star rating masks deeper tensions between amenity quality and resident protection.
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Solaris House at Uptown ATX
4.4(87)✓ Google-verified
Staff at Solaris go beyond typical service to build genuine relationships with residents. Keithan, Kylee, Lenisha, and especially concierge team members Heather and Christine handle move-ins, approvals, and resident requests with patience and investment in outcomes. The building delivers on its promises: brand new construction with condo-quality sound insulation, resort-style pool, modern gym, secure gated parking, and a location steps from The Domain and TopGolf. Leasing and front-desk interactions are consistently cited as the stand-out difference here. Multiple residents noted they extended leases or changed home-buying plans because the community felt like home. The quiet on-property environment is remarkable for an urban complex, and maintenance requests get prompt attention. One tour report flagged a dismissive front-desk manner early on, but ongoing resident feedback suggests that is not the norm.
Luxury Apartments