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The Park at Monterey Oaks

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 292 Google reviews · How we rank ›

4.4(292) 74 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Park at Monterey Oaks
Location
Oak Hill, Austin
Service
Pet-Friendly Apartments
Reviews
292
Ranking
#47 in Pet-Friendly Apartments
Best for
Dog owners and pet owners seeking peaceful grounds and trails in a quiet, well-staffed community.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-21.

What we found

Most residents praise the peaceful grounds, thick-walled units, and responsive staff like Megan, Angela, and maintenance team members Elmer and Carlos. Trails, dog park, and social events draw families and pet owners seeking a homey feel in a convenient location.

However, serious problems emerge in specific units: cockroach infestations lasting months despite pest control, water damage and mold from flooding, AC failures, and poor drywall installation. One resident reported feeling unsafe after car vandalism with no security intervention, and another had their refundable admin fee retained after application denial without consent.

Praised for
  • friendly, responsive staff
  • well-maintained grounds and trails
  • quiet community with thick walls
  • pet-friendly amenities and dog park
  • fast maintenance response
Watch-outs
  • recurring roach and pest problems
  • maintenance quality issues in newer units
  • parking lot security and vandalism
  • application/administrative fee handling
  • maintenance access without proper notice
responsive-managementfriendly-staffpest-problemswell-maintainedquiet-communitypackage-theftslow-maintenancesafe-secure
Best for: Dog owners and pet owners seeking peaceful grounds and trails in a quiet, well-staffed community.
Think twice if: You need reliable pest control or own an older vehicle; roach infestations persist despite treatment in some units, and car security concerns have been reported.

What this place gets right

  • Thick-walled, quiet units
  • On-site trails and dog park
  • Fast maintenance response within 24-48 hours
  • Friendly leasing staff (Megan, Angela)

Before you tour or apply

  • Maintenance staff Elmer and Carlos consistently praised for responsiveness
  • Leasing staff Megan and Angela noted for welcoming approach
  • Requests completed within 24-48 hours typical
  • Thick walls cited for sound dampening
  • Dog park and on-site trails available
  • Carlos and Elmer responsive, but one recent unit had severe AC replacement with welding inside
  • One resident with disabled dog reported water damage from AC leak undetected for two weeks despite smart sensors

Resident ratings

Pet-Friendly Apartments
Residents love the dog park, trails, and pet-friendly culture; one reviewer noted their golden retriever enjoyed daily walks and felt safe.

How it stacks up

  • Rated 4.4 against a 4.02 average across the 690 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 88% of the businesses in this directory.

What keeps coming up

responsive staffhigh ceilingstrailsleasing processdog parkquiet homey feelspacious apartmentsdog friendlyapartments with yardsfriendly neighbors

How we scored this

How We Score
Star rating 58
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
222
4
22
3
16
2
10
1
22

FAQ

How fast does maintenance respond?
Maintenance requests are typically completed within 24-48 hours, and sometimes by the next business day.
Is this complex good for dogs?
Yes. The property has a dog park, trails for walking, and residents report it is extremely pet-friendly with a dog-focused community.
Are the apartments quiet?
Yes. Reviewers praise thick walls and note they can hold gatherings without neighbors hearing; the community is described as quiet and peaceful.
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Last updated 2026-09-08