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The Fairways at Star Ranch

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 180 Google reviews · How we rank ›

4.2(180) 75 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Fairways at Star Ranch
Service
Pet-Friendly Apartments
Reviews
180

What we found

Residents consistently praise the maintenance team's speed and friendliness, with Angel singled out for same-day repairs and helpful problem-solving. The community feels clean, quiet, and secure for long-term residents who value responsive service.

However, valet trash is unreliable, stairs accumulate debris, and the gate frequently stays open for extended periods. New arrivals may also face surprise pet fees upon move-out, making cost expectations unclear upfront.

Praised for
  • fast maintenance response
  • friendly and professional staff
  • clean and well-maintained grounds
  • quiet community atmosphere
Watch-outs
  • inconsistent valet trash service
  • gate malfunctions
  • dirty common areas (stairs, railings)
  • pet fee disputes
responsive-managementfriendly-staffwell-maintainedquiet-communitygood-value
Best for: Long-term residents valuing responsive maintenance and a quiet, clean community with pet amenities.
Think twice if: Valet trash is inconsistent, common areas need frequent cleaning, and gate security lapses are common.

What this place gets right

  • same-day maintenance response
  • named staff (Angel, Troy) known for politeness and speed
  • clean, quiet setting with three-year resident satisfaction

Before you tour or apply

  • Angel and Troy named for professional, friendly maintenance work
  • Maintenance requests often resolved within hours or same day
  • Portable A/C unit provided during full repairs
  • Complaint: pet cleaning fee charged on move-out despite no pet occupancy

Resident ratings

Pet-Friendly Apartments
Dog park available, but pet fees on move-out caused at least one resident dispute.

How it stacks up

  • Rated 4.2 against a 3.99 average across the 343 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 64% of the businesses in this directory.

What keeps coming up

friendly staffvalet trashgolf course viewspacious apartmentsclean groundspoolquiet atmospheretrash compactormaintenance teamdog park

How we scored this

How We Score
Star rating 45
Review volume 98
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Rating breakdown

5
135
4
6
3
5
2
6
1
28

FAQ

How fast is maintenance response here?
Most requests are handled within hours or same day, often by Angel. One reviewer had an A/C issue resolved within a couple of hours with a portable unit provided while full repair was arranged.
Is there a dog park?
Yes. The community has a dog park as part of pet-friendly amenities.
What should I know about move-out costs?
At least one resident was charged a pet cleaning fee upon departure despite claiming no pet had occupied the apartment. Clarify pet fee policies with leasing before signing.

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Last updated 2026-07-17