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The Eden at Pearson Ranch

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 76 Google reviews · How we rank ›

3.8(76) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
The Eden at Pearson Ranch
Service
Luxury Apartments
Reviews
76

What we found

Five-star residents consistently praise Blake, Alex, and the maintenance team for quick, attentive service and recommend the complex to friends. Three-star and one-star reviews describe months-long trash buildup in hallways and pool areas, dogs in the pool without enforcement, Fetch delivery blocking UPS access, and nonfunctioning security doors, creating what frustrated residents describe as luxury pricing without luxury upkeep.

Key tensions emerge around shared spaces: while units and amenities impress, management appears stretched. Sonically sensitive tenants report noise traveling between units. A valet trash fee compounds resident frustration when trash rooms overflow and garbage lines hallways. The divide between satisfied residents and those citing unresolved issues suggests inconsistent maintenance execution or prioritization.

Praised for
  • responsive management and staff
  • quality unit finishes and amenities
  • peaceful location
  • quick maintenance response
Watch-outs
  • chronic trash and sanitation issues
  • Fetch package delivery frustration
  • sound transfer between units
  • poor enforcement of community rules
  • security concerns with access codes
responsive-managementwell-maintainedfriendly-staffnoisy-neighborspest-problemsslow-maintenance
Best for: Professionals and families valuing modern amenities and responsive staff, accepting trade-offs in shared-space maintenance.
Think twice if: Trash and cleanliness issues are chronic; Fetch-only package service blocks UPS/FedEx access; sound travels between units; security door codes reportedly nonfunctional.

What this place gets right

  • golf simulator game room and resort pool
  • on-site dog spa and three-acre park
  • praised maintenance staff (Alex) and leasing manager (Blake)
  • well-designed individual units

Before you tour or apply

  • Blake (leasing manager) and Alex (maintenance technician) repeatedly praised for rapid, professional responses
  • Fetch mandatory package service, UPS/FedEx drivers refuse to deliver due to building's lack of clean driver access
  • valet trash fee charged despite chronic overflow in trash rooms and hallways
  • golf simulator, dog spa, and roof deck consistently listed
  • pool maintenance criticized; dogs allowed in pool with no enforcement

Resident ratings

Luxury Apartments
Units and finishes rated highly; shared spaces (hallways, trash areas, pool) consistently neglected despite luxury pricing.

How it stacks up

  • Rated 3.8 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 27% of the businesses in this directory.

What keeps coming up

rooftop loungergolf simulatorquiet areaprompt communicationvaletkinkspricinggardenquick responseseasy process

How we scored this

How We Score
Star rating 23
Review volume 82
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Rating breakdown

5
48
4
5
3
2
2
4
1
17

FAQ

Can I use UPS or FedEx for shipping?
The complex uses Fetch for package delivery. Reviewers report UPS drivers refuse delivery because the building lacks secure driver access, though management states occasional UPS/FedEx use is accepted.
Are there EV chargers?
Yes; reviewers note chargers are frequently blocked by gas cars with no management enforcement.
Is the pool dog-friendly?
The dog park is separate, but reviewers report dogs entering the pool without rules being enforced.
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Last updated 2026-07-17