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Riata

Updated 2026-09-22 · 3,787 reviewed · 924 listed · Scored from 2,279 Google reviews · How we rank ›

4.1(2279) 73 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Riata
Location
Arrowwood, Austin
Service
Pet-Friendly Apartments
Reviews
2279
Ranking
#79 in Pet-Friendly Apartments
Best for
Pet owners and active residents who value amenities and staff relationships over predictability and security assurance.

Core details are sourced from this business's Google Business Profile (checked 2026-09-22). Website-sourced details were fetched 2026-07-24.

What we found

Residents consistently highlight the staff's genuine responsiveness, particularly maintenance and leasing agents like Kyle, Alvin, Lauren, Edmundo, and Susana. The amenities-nine pools, volleyball courts, walking trails, and the 11,000 sq. ft. athletic club-draw real praise and heavy use. Offset by persistent frustrations: some units show roach problems, security gaps (theft, broken gates for months), high ancillary fees stacked on base rent, and hit-or-miss maintenance follow-up. The AI phone system draws particular frustration. Those seeking active community amenities and willing to tolerate loose ends will thrive here; those prioritizing security and tight fiscal predictability should look elsewhere.

Praised for
  • responsive staff and named standouts
  • well-maintained amenities and grounds
  • pet-friendly atmosphere and features
  • friendly community feel
Watch-outs
  • pest issues (roaches)
  • security and package theft
  • maintenance follow-through gaps
  • high fees beyond base rent
  • unresponsive front office
responsive-managementfriendly-staffwell-maintainedgreat-amenitiespest-problemsslow-maintenanceoverpriced
Best for: Pet owners and active residents who value amenities and staff relationships over predictability and security assurance.
Think twice if: Concerned about theft, pest control, or predictable billing. High fees beyond base rent; security gaps acknowledged by residents.

What this place gets right

  • Named staff who genuinely follow up and listen
  • Extensive amenities including pools, courts, trails, and large fitness club
  • Active social atmosphere among residents

Before you tour or apply

  • Alvin, Edmundo, Jose Rodela, and Justin recognized for quick maintenance response
  • Kyle and Lauren stand out in leasing and move-in support
  • Susana in resident services known for same-day email response
  • Will praised as gym staff member
  • Nine pools, three sand volleyball courts, 5-mile scenic trails, dry sauna, Treble Music Studio, co-working spaces, bike workshop, yoga and fitness classes noted by name
  • Roach infestations reported across multiple units over years
  • AI phone assistant frustrates residents unable to reach people
  • Broken gates unfixed for months cited in recent review

Resident ratings

Pet-Friendly Apartments
Dog parks available; welcoming pet amenities, though general security and maintenance gaps affect pet owner peace of mind

How it stacks up

  • Rated 4.1 against a 4.02 average across the 692 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

What keeps coming up

helpful staffvolleyball courtspoolsresponsive staffgymwalking trailsdishwasher repairdog parksplumbing issuesquick issue resolution

How we scored this

How We Score
Star rating 40
Review volume 100
Review recency 100
Review sentiment 59
Profile completeness 100
Verification 30

Breaking down the ratings

5
1570
4
168
3
60
2
84
1
397

FAQ

Do you allow pets?
Yes. Your website lists dog parks and pet-friendly living as a core service.
What amenities are included?
Nine pools, three sand volleyball courts, 5-mile scenic trails, 11,000 sq. ft. athletic club with dry sauna, yoga and fitness classes, Treble Music Studio, co-working spaces, and bike workshop.
How responsive is maintenance?
Residents name several technicians (Alvin, Edmundo, Jose Rodela, Justin) as quick and kind. However, some reports cite maintenance orders not being followed up on. Experience may vary by issue type.
Request a quote

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Last updated 2026-09-22