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Menchaca Commons Apartments

Updated 2026-07-17 · 2,441 reviewed · 809 listed · Scored from 196 Google reviews · How we rank ›

4.3(196) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Menchaca Commons Apartments
Service
Luxury Apartments
Reviews
196

What we found

Menchaca Commons delivers solid value in south Austin with staff who genuinely care. Leasing team members like Alondra, Brenda, and Ana earn repeated praise for handling applications smoothly, and maintenance worker Leo shows up promptly even on weekends. Rooms are comfortable and rents are competitive for the area. The darker side emerges in reviews from those who encountered roaches and urine smells during tours, or faced towing charges; management's approach to problem neighbors and pest control appears inconsistent.

Praised for
  • responsive management and leasing staff
  • attentive maintenance (especially Leo)
  • clean facilities
  • affordable rent for luxury tier
  • welcoming, kind service from named staff
Watch-outs
  • neighbor conduct and community enforcement
  • pest infestation in units during tours
  • aggressive towing practices
  • inconsistent upkeep between units
responsive-managementwell-maintainedgood-valuefriendly-staffnoisy-neighborspest-problems
Best for: Renters seeking affordable luxury in south Austin with strong maintenance support.
Think twice if: Pest control and neighbor enforcement inconsistent; ask for recent pest treatment records and unit inspections before signing.

What this place gets right

  • named staff go above and beyond (Alondra, Brenda, Ana, Leo)
  • responsive maintenance on weekends
  • clean common areas and units
  • affordable luxury pricing

Before you tour or apply

  • Leasing staff Alondra, Brenda, and Ana named for going above expectations
  • Maintenance worker Leo available weekends for urgent repairs
  • Affiliated with ATX Towing; towing costs $324
  • One-bedroom units toured reported roach and urine odor issues

Resident ratings

Luxury Apartments
Attractive pricing undercuts category average (3.96); staff care and maintenance responsiveness lift the experience, though pest and neighbor issues detract.

How it stacks up

  • Rated 4.3 against a 4.02 average across the 585 luxury apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

What keeps coming up

helpful staffbeautiful apartmentsaffordabilityquiet placeemergency attentionapplication processresident careefficientleasing staffcommunity

How we scored this

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
155
4
5
3
5
2
2
1
29

FAQ

What are the rent prices?
One-bedroom: $1,099/month. Two-bedroom: $1,299/month. Three-bedroom: $1,450/month. (Prices as listed on their website.)
Is maintenance available on weekends?
Yes. Residents report maintenance staff responding to urgent requests including Sunday air-conditioner repairs.
What is the towing policy?
Menchaca Commons partners with ATX Towing. Unauthorized vehicles are towed; recovery costs $324. Towing can occur even for cars parked near the complex.

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Reviewers praise the spacious, well-appointed townhomes and early leasing support, but experience sharply diverges based on when they moved in. Recent residents report responsive management and a safe, quiet setting; earlier tenants faced chronic maintenance delays, deposit disputes, and communication breakdowns that some escalated to legal action. Management quality appears to have improved, yet complaints about parking, steep stairs, and high fees relative to amenities persist across all periods.

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Most residents consistently praise Lenox Woods for its modern design, clean grounds, and genuinely helpful leasing and maintenance staff. The standout experience centers on leasing agent Alvaro Pena, who goes above and beyond during tours and move-ins, earning repeated recognition. Management and maintenance teams (Jason, Patrick, Michaella) are noted for weekend responsiveness and genuine care. Property managers and apartment locators alike call the community well-run and well-priced. A material concern emerges: move-out billing disputes that went to collections without meaningful response, and conflicting lease information during negotiations. Gate breakdowns, a chained-back-gate trail, and speeding with a dangerous blind-spot ramp are ongoing safety and access issues that detract from the otherwise strong upkeep. Isolated reports mention roaches and trash; one reviewer gave a polarized account that conflicts with the broader sample.

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Most residents highlight the friendliness and responsiveness of maintenance staff (Adan, Karel, Mando) and leasing team (Angela, Morgan), who resolve issues promptly and show genuine care. The apartments themselves are well-designed with generous floor plans, hardwood floors, and well-maintained interiors; amenities include a large pool with gas grills and a gym. However, repeated complaints centre on security and upkeep: broken entry gates damaged vehicles, hallways and elevators go weeks without proper cleaning, the pool closes frequently without notice, and basic access systems (call boxes, gym doors) stay broken for months despite being reported.

Luxury Apartments

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Last updated 2026-07-17