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Broadstone Frontera Ridge

Updated 2026-09-08 · 3,787 reviewed · 917 listed · Scored from 136 Google reviews · How we rank ›

4.3(136) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingPet-Friendly Apartments
Broadstone Frontera Ridge
Location
La Frontera, Round Rock
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
136
Ranking
#143 in Luxury Apartments
Best for
Pet owners seeking modern apartments with dedicated leasing support and convenient Round Rock location.

Core details are sourced from this business's Google Business Profile (checked 2026-09-08). Website-sourced details were fetched 2026-07-17.

What we found

Residents consistently praise the leasing team-Salma, Luke, Jessica, and Samantha in particular go out of their way to help and make the process smooth. The property itself is modern and well-located near shops and restaurants. However, maintenance of shared spaces lags: the dog park stays messy for days, amenities break frequently, and the pool shuts down unexpectedly. One recent resident noted these issues kept amenities offline most of the year, which they see as why specials are heavily offered during leasing.

Service quality depends on who you encounter. Most leasing staff earn specific praise for patience and after-hours help. One front desk agent was reported as dismissive and unhelpful. Residents report the buildings are clean and the neighborhood convenient, but day-to-day upkeep of common areas-especially pet areas-does not match the modern finishes.

Praised for
  • knowledgeable, attentive leasing staff
  • clean, modern buildings and grounds
  • convenient location and amenities
  • responsive after-hours support
Watch-outs
  • dog park and common areas not kept clean daily
  • pool closures during peak use
  • inconsistent front desk service quality
  • slow response to resident inquiries
responsive-managementwell-maintainedfriendly-staffclean-common-areas
Best for: Pet owners seeking modern apartments with dedicated leasing support and convenient Round Rock location.
Think twice if: Pet owners concerned about upkeep of dog areas, or those who need responsive maintenance-cleanliness lapses and pool closures have been reported.

What this place gets right

  • staff go above and beyond during leasing and emergencies
  • modern finishes and good neighborhood location
  • variety of shared work and social spaces

Before you tour or apply

  • Leasing agents Salma, Luke, Jessica, and Samantha frequently praised for professionalism and after-hours availability
  • Jessica helped a resident replace lost keys outside business hours
  • Maintenance staff coordinate with leasing during off-hours
  • Dog park and common areas reported dirty for days at a time
  • Pool closed frequently during summer months
  • Amenities reported non-functional roughly 10 months per year

Resident ratings

Pet-Friendly Apartments
Dog park not cleaned consistently; pet grooming and washing facilities available but common pet areas often dirty.
Luxury Apartments
Modern finishes and pool with cabanas well-regarded; maintenance of amenities inconsistent with breakdowns and closures.
Student Housing
Co-working and huddle rooms available; convenient location near shopping appeals to younger residents.

How it stacks up

  • Rated 4.3 against a 4.01 average across the 777 luxury apartments businesses listed here.
  • Has more Google reviews than 51% of the businesses in this directory.

How we scored this

How We Score
Star rating 50
Review volume 93
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Breaking down the ratings

5
108
4
5
3
1
2
6
1
16

FAQ

Are there pet amenities?
Yes, there's a dog park, pet wash area, and pet grooming on-site. Pet deposit is $250, pet fee is $300, and pet rent is $25 per month.
What areas near the complex have I easy access to?
The complex is near Walmart and multiple restaurants in the vicinity. Applebee's is about 1 minute away.
Is there a co-working space?
Yes, co-working lounge areas and private huddle rooms are available for residents.
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Strong pockets of praise for maintenance crews (Juan, the new bathroom technician) and some leasing staff stand out, but office interactions are the recurring pain point. Residents report being treated dismissively by certain staff members, specifically naming Michelle on the phone line; maintenance requests get canceled without explanation or reschedule notice; and promised referral bonuses go unpaid. Move-in delays and unit condition not matching expectations add friction. The 60-31 rating split (60% five-star, 31% one/two-star) reflects two distinct experiences: tenants who connect with good staff or get swift maintenance repairs praise the community and its covered parking, while those dealing with office issues or unmet lease promises feel actively disrespected. The complex itself appeals to working professionals seeking shorter commutes (one Round Rock ISD employee gave a strong endorsement) and households with pets (dog park listed). But landlord-tenant trust hinges on follow-through and respectful communication, areas where recent reviews show consistent gaps.

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Broadstone North Ridge
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Richard and Brenna shine in leasing, but once moved in, residents hit a wall. Parking forces 10-minute walks late at night, bugs and crickets infest units for months, and maintenance drags on repairs. The upside: gorgeous, recently updated units, a thriving pool and fitness scene, and staff who genuinely care. Not a place for anyone without patience for persistent pest battles or those who rely on convenient parking. What keeps people here is community-residents make real friendships at the pool and around the grounds. The gym and common areas stay immaculate. But the gap between leasing charm and daily reality is real, especially when a baseboard stays broken or hot water goes missing during disputes with management.

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La Frontera Square
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4.1(253)✓ Google-verifiedPublishes prices

Long-term residents consistently praise La Frontera's staff by name-Mara, Ryan, Jennifer, Briana, Loretta-for genuine care and quick problem-solving. Maintenance typically responds within 24 hours, grounds stay clean, and the location offers walkable businesses nearby. However, a significant minority report serious unit defects: musty odors, rust in water lines, indoor humidity, mold, and pest issues that lingered for months or went unresolved. Parking security remains a persistent pain point, with at least two reported vehicle thefts and management responses perceived as dismissive. The split between glowing five-star reviews and harsh one-to-three-star accounts reflects real differences in unit quality and care outcomes. Those in well-maintained units with attentive staff love it; those facing dampness, pests, or security negligence feel let down by a management that, some say, prioritizes cost-cutting over accountability.

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Last updated 2026-09-08