Maintenance responds quickly and staff members like Erika and Tyson earn regular praise for welcoming tours and smooth move-ins, while in-unit washers and the quiet neighborhood appeal to families. However, hidden reletting fees, pests (roaches, crickets, rodent traps reported), AC breakdowns left unfixed, and unprofessional record-keeping create frustration. Some tenants describe rude office interactions, and broken appliances have gone years without repair.
1880 at Plum Creek offers 3-4 bedroom townhomes with fenced yards and two-car garages in Kyle. Onsite management handles maintenance, lawn care, and pest control.
Residents praise Ronald and other maintenance staff for their responsiveness and genuine care; leasing staff like Brian, Xavier, and Lisa earn consistent recognition for going out of their way to help. The townhomes feel more like homes than typical apartments, with private yards and a peaceful setting. However, some prospects encountered rude or dismissive leasing office staff, and at least one household reported problems with security deposit handling and delayed administrative follow-up.
Southpark Crossing delivers warm leasing experiences and prompt maintenance when things work well, but the community splits sharply between long-term residents who praise quick fixes and a helpful staff, and newcomers frustrated by dirty common areas, thin walls, and management that treats rule violations as revenue rather than problems. The location near Southpark Meadows and major retailers shines, yet I-35 frontage traffic dominates the daily experience for many. Isaiah, a leasing agent, stands out for making tours and moves stress-free; tenants note his professionalism and personality repeatedly. Units themselves win praise for open layouts, gourmet kitchens, and large balconies. The divide appears deepest on maintenance response times and management's willingness to work with tenants on legitimate hardships.
Last updated 2026-07-17
